Privacy Policy

Effective date: January 1, 2026

Scalify Forum (“we,” “us,” or “our”) is committed to safeguarding personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you may exercise under applicable laws such as the GDPR and CCPA.

1. Information we collect

• Account and purchase data (name, email, organization, billing details, and purchased items).
• Communications (support tickets, emails, and call notes).
• Usage data (pages viewed, referring URLs, device and browser metadata) collected via first-party analytics.
• Event participation data (session check-ins, workshop selections, dietary or accessibility preferences you choose to provide).

2. How we use information

• Provide and personalize services, fulfill orders, and process payments.
• Communicate about schedules, updates, and support.
• Improve programs through aggregate reporting and anonymized insights.
• Comply with legal obligations and enforce our Terms.

3. Legal bases for processing (EEA/UK)

• Contract: to deliver purchased items.
• Legitimate interests: to secure services and understand usage patterns.
• Consent: for optional communications or where required by law.
• Legal obligation: to maintain records or respond to lawful requests.

4. Sharing and disclosure

We do not sell personal information. We share limited data with service providers under contract (e.g., payment processors, event platforms) strictly for service delivery. When legally required, we may disclose information to authorities.

5. Data retention

We retain data for as long as necessary to provide services and meet legal obligations. We use documented retention schedules and remove or anonymize data when no longer needed.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, restrict processing, and object to certain uses. To exercise rights, contact us at [email protected].

7. Security

We apply administrative, technical, and physical safeguards including encryption in transit, access controls, monitoring, and regular audits. No method is 100% secure; we continuously improve safeguards.

8. Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child provided us information, contact us for deletion.

9. International transfers

Where data moves across borders, we use appropriate safeguards such as Standard Contractual Clauses and conduct transfer impact assessments.

10. Cookies and similar technologies

We use essential cookies to operate the site and preference cookies (e.g., theme) to enhance experience. You can manage optional cookies through your browser. Our cookie banner explains choices.

11. Contact

Questions about this policy or privacy requests can be sent to [email protected] or by phone at +1 (415) 915-0032.

12. Changes to this policy

We may update this policy to reflect legal, technical, or business developments. We will post the revised date and, when appropriate, notify you by email.